As a building contractor, referrals are a powerful way to grow your business. When your satisfied customers recommend your services to their friends and family, you can quickly gain new clients and increase your revenue. However, getting more referrals can be challenging, especially if you need help figuring out where to start. In this article, we’ll provide tips on getting more referrals as a building contractor.
Provide Excellent Customer Service
The first step to getting more referrals is to provide excellent customer service. Make sure you are responsive to your clients’ needs and communicate clearly with them throughout the project. By building a positive relationship with your clients, you’ll increase the likelihood that they will recommend your services to others.
Ask For Referrals
Feel free to ask your satisfied clients for referrals. After completing a project, reach out to your client and ask if they know anyone who might be interested in your services. You can also include a referral request in your email signature or on your business cards.
Offer Incentives For Referrals
Offering referral incentives is a great way to motivate satisfied clients to recommend your services to others. You can offer a discount on future services, a gift card, or a referral bonus to clients who refer new businesses to you.
Build a Strong Online Presence
Having a strong online presence can also help you get more referrals. Make sure your website is up-to-date and showcases your work and customer testimonials. You can also encourage your satisfied clients to leave reviews on review sites like Google My Business, Yelp, or Angie’s List.
Network With Other Professionals
Networking with other professionals in your industry can also help you get more referrals. Attend industry events and conferences, join professional organizations, and build relationships with other contractors, architects, and designers. When establishing these relationships, you can refer businesses to each other and expand your referral network.
Follow Up With Past Clients
Remember your past clients. Follow up with them periodically to see if they need additional work done or if they know anyone interested in your services. By staying in touch with your past clients, you can build a relationship that will increase the likelihood of them referring business to you in the future.
Provide Value-Added Services
Finally, consider providing value-added services that will make your clients more likely to refer you to others. For example, you could provide a free consultation or estimate, offer design services, or provide financing options. These value-added services can help set you apart from other contractors and make your clients more likely to recommend your services to others.
In conclusion, getting more referrals as a building contractor requires a combination of excellent customer service, networking, and a strong online presence. By implementing these tips, you can build a strong referral network to help you grow your business and increase your revenue.